Posted by RENATA BARNES Sun, August 19, 2018 12:42:00
They say that hospitals have to be clean, well ever since my daughter was admitted into hospital 5 days ago, I beg to differ.
As a sufferer of OCD for the last 30 years I am more aware about germs and bacteria than the average person.
Upon arrival and before sitting down I brought with me all my cleaning products needed to disinfect our surroundings. I started cleaning the window sills first off with dettol and anti-bacterial wipes. The nurses on duty commented about the smell and how refreshing it was to inhale and that it was a shame the hospitals do not use Dettol anymore......
When I finally finished cleaning, my wipes were very dirty and brown, so to make a point I left them on the trolley for a senior staff member to see. When the doctor came in I pointed out how dirty I found the room to be and his reply was I'm a Doctor not a Cleaner......
This annoyed me as he continued to say if I had a complaint I should raise it with the Ward Manager or the Cleaning staff. He clearly missed the point as guaranteed if I went to every single ward in the hospital I would find the same standards everywhere.
Considering my daughter is at high risk of contracting diseases you would have thought the area would be super clean.
Furthermore the oxygen mask they gave my daughter was neither wiped before use or after she had finished with it, so imagine someone with vrus could have used it before my daughter. The thought makes me shudder.
The hygenie standards of the UHW are really bad and they wonder why people do not like coming into hospitals.
I also observed the one doctor who had trouble getting my daughter bloods, pushed the syringe up rather than down. I'm no expert but surely that is pushing air into the veins? correct me if i'm wrong? What was I supposed to do or say "excuse me but what the hell are you doing?" im sure that would not have gone down well.
Also the intelligence of some of the staff is something to be desired. I was always taught when you enter the room and you see more than one person you address them all and not ignore the one and just talk to the other. Its called etiquette.
Obviously this Doctor who did not have a name badge was not taught manners and blattently ignored me as if I was invisible. Surely as I am the mother she should have at least acknowledged both my daugher and I and then continued with ther job.
All I can say was we were on ward C4 at eh UHW or (UHS as it is called now in Cardiff Wales) and the Doctor was a female muslim because of her head dress. I did not once see her wash her hands prior to taking my daughters bloods and she did not wear gloves as she was having problems feeling my daughters veins.
I thought that every time a doctor or nurse attends to a patient they have to wash their hands, this has not been the case in Unit C4 or in A&E when my daughter was admitted a few months ago and was ther overnight.
Also what happened to the rule (bare below the elbows) does that just apply to nurses or should all staff that care for patents wellbeing?, as that was clearly not the case with this female doctor on Unit C4 on 19/08//18.
My OCD observations are clearly doing over-time and the hospital should hire me to be the health inspector.